Terms of Service | Servicity

1. Acceptance of Terms

By accessing or using Servicity's platform, mobile application, or website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Service

Servicity is a hyper-local service marketplace platform that connects:

Service seekers with skilled professionals
Users with taxi and transportation services
Service providers with potential customers

We facilitate connections but are not a party to any agreements between users and service providers.

3. User Accounts

3.1 Account Creation

To use certain features of our platform, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information as necessary
Maintain the security of your account credentials
Accept responsibility for all activities under your account

3.2 Account Types

Our platform supports three types of accounts: Basic Users, Skilled Workers, and Taxi Drivers. Each account type has specific features and responsibilities.

4. User Conduct

You agree not to:

Violate any applicable laws or regulations
Infringe on the rights of others
Post false, misleading, or fraudulent information
Harass, abuse, or harm other users
Interfere with or disrupt the platform
Attempt to gain unauthorized access to the platform
Use the platform for any illegal or unauthorized purpose

5. Service Provider Responsibilities

If you are a service provider on our platform, you agree to:

Provide accurate information about your services and qualifications
Maintain all necessary licenses and certifications
Deliver services as described and agreed upon
Comply with all applicable laws and regulations
Maintain appropriate insurance coverage
Respond promptly to service requests

6. Payments and Fees

Our platform facilitates payments between users and service providers. We may charge transaction fees as disclosed at the time of booking. All payments are processed through secure third-party payment processors.

You are responsible for any applicable taxes on transactions conducted through our platform.

7. Disputes and Cancellations

Disputes between users and service providers should be resolved directly between the parties. Servicity may, but is not obligated to, assist in dispute resolution. Cancellation policies are set by individual service providers and should be reviewed before booking.

8. Intellectual Property

All content, features, and functionality of the Servicity platform are owned by Servicity and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

Servicity acts as a platform connecting users and service providers. We are not responsible for the quality, safety, or legality of services provided by third parties. You use our platform at your own risk.

10. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason we deem necessary to protect the integrity of our platform.

11. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the modified Terms.

12. Contact Information

If you have questions about these Terms, please contact us at support@servicity.com.