Privacy Policy | Servicity

1. Introduction

Welcome to Servicity ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name and contact information (email, phone number)
Account credentials
Payment information (processed securely through third-party providers)
Profile information and preferences
Service requests and booking history

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

Device information and identifiers
Location data (with your permission)
Usage data and analytics
Log files and technical data

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends and usage
Detect, prevent, and address technical issues
Ensure platform safety and security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our platform
To comply with legal obligations
To protect our rights and safety
With your explicit consent
In connection with a business transfer

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your data
Rectify inaccurate or incomplete data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@servicity.com.